BUILDING HIGHLY EFFECTIVE TEAMS

This article by Dr. Omer Tigani uses the Bruce Tuckman Team Model to highlight the role of team leaders during the five stages of team development – forming, storming, norming, performing, adjourning.

QUALITY MANAGEMENT AND ORGANIZATIONAL EXCELLENCE

Quality Management and Organizational Excellence

This article compares the roles in quality management and organizational excellence. It shares a formula for success for quality management professionals and a way to speak with leaders that will allow these professionals to succeed in the future.