Organizational Excellence Specialists
Why should you be interested in organizational excellence? How can you achieve it? What difference does it make?
- For Organizations – EMBRACING THE ORGANIZATIONAL EXCELLENCE JOURNEY
- For Consultants – WORKING WITH ORGANIZATIONS TO IMPROVE PERFORMANCE
- Organizational Excellence Framework Toolkit https://youtu.be/R3IRG7Y0jHI
- CFO that has used the toolkit https://www.youtube.com/watch?v=FyJY6lhFUkU&t=9s
Excellence Connection Podcast
The Excellence Connection Podcast commenced in 2022 and shares conversations with subject matter experts across a range of topics. Hosted by Tracey Polowich, COES, the podcasts are available at https://www.youtube.com/channel/UC7cd57nY0z8wF3dUTNALKZw
Calendar of Events
The 2022 Calendar of Events offers a range of online learning opportunities for professionals and includes: workshops, webinars and excellence circles. Learning sessions are delivered by Certified Organizational Excellence Specialists (COES) that are eligible to deliver the Train-the-Trainer program and are located in key time zones that will accommodate most professionals around the world. Additional detail on and registration for the events is available at https://www.eventbrite.ca/o/organizational-excellence-specialists-inc-36317977633
Of special note in the calendar is the Organizational Excellence Framework workshop series that is popular for ongoing professional development and/or earning a designation. This series is also available for in-person audiences (up to 25 participants, subject to breakeven pricing) and via a Learner Management System (LMS). The LMS offers a self-paced experience with 24/7 access and additional resources such as answers to frequently asked questions and studies that validate the return-on-investment – the positive relationship between implementing best management practices found in an excellence model and improving organizational performance https://oes-learning.ca/.
The foregoing learning opportunities align with leading excellence models and award programs and can be applied to any size and type of organization at any stage of maturity. In addition to sharing definitions and implementation guidelines, the OEF workshop series offers a holistic (system wide) and modular (key management area) approach to improve organizational performance. This way, the participant can apply the learning to an organization strategically – engage in a quest for excellence, strengthen the management system, train employees, address specific issues, work on opportunities for improvement, pursue strategic imperatives, prepare an application for an award ...
Workshop Series
The OEF 1000 Workshop is a holistic session that provides an overview of the global research that validates the positive relationship between excellence models and organizational performance, an overview of the OEF publication, an understanding of how the OEF can be applied to any size or type of organization and an opportunity to self-access an organization against the principles and practices in the OEF and prepare an action-oriented improvement plan to address gaps.
The OEF 1001 to 1009 Workshops are modular sessions that cover a specific key management area in the OEF publication. These workshops provide an overview of the OEF publication, the best management practices in the key management area and an opportunity to self- assess against these practices and prepare an improvement plan to address gaps. More time is spent in the modular workshops on implementation and sharing best in class examples so the professional has an understanding of how the practices can be applied to an organization. The key management areas cover 102 best management practices and include: Governance, Leadership, Planning, Customers, Employees, Work Processes, Suppliers and Partners, Resource Management, Continuous Improvement and Performance Measurement
Licensing and Professional Designation
For professionals that wish to become licensed, earn a designation and use the turnkey toolkit in their organization or consulting practice, they can choose between the Registered Organizational Excellence Specialist (ROES) or a Certified Organizational Excellence Specialist (COES) designations. The tools in the turnkey toolkit include: OEF publication, scenario game, workshop series, automated assessment and reporting tool, global index, train-the-trainer program. There is additional information on the website on this topic and you are welcome to contact us directly to ask questions and discuss your interests.
Dawn Ringrose is working collaboratively with Flevy to offer a program for 'leaders of tomorrow' - those on track to the C-suite in the next 1-5 years that wish to accelerate their career growth to become successful business executives. The program is comprised of 3 core modules: (1) Research on global excellence models, (2) Organizational Excellence Framework turnkey toolkit, (3) Self-assessment and benchmarking. After the program, participants are invited to participate in a live question and answer session. Additional information and registration details are available here https://flevy.com/program/organizational-excellence Testimonial - “This was a great introduction to the field of Organisational Excellence - packed with high quality content and global benchmarking insights - delivered by a leader in the field. Highly recommended for anyone serious about helping organisations go to the next level.” - Grant Symons, Consultant, New ZealandFlevy Executive Learning Program - Organizational Excellence Defined
Organizational Excellence for Italy is a forum dedicated to enabling the pursuit of organizational excellence in the region. Working together with the research team at Organizational Excellence Specialists, the forum is focused on contributing to the ‘global assessment on the current state of organizational excellence’. This work will establish a Global OE Index by organization size, industry sector and country and provide the foundation for future work - building on strengths, addressing opportunities for improvement, connecting professionals worldwide, developing and enabling local professionals to guide organizations from current state to desired future state. The group is available at https://www.linkedin.com/groups/12335870/Eccellenza Organizzativa per l' Italia
Organizational Excellence for the Caribbean is a forum dedicated to enabling the pursuit of organizational excellence in the region. Working together with the research team at Organizational Excellence Specialists, the forum is focused on contributing to the ‘global assessment on the current state of organizational excellence’ . This work will establish a Global OE Index by organization size, industry sector and country and provide the foundation for future work - building on strengths, addressing opportunities for improvement, connecting professionals worldwide, developing and enabling local professionals to guide organizations from current state to desired future state. The group is available at: https://www.linkedin.com/groups/12704832/OE for Caribbean
Organizational Excellence for Africa is a forum dedicated to enabling the pursuit of organizational excellence across the continent. Working together with the research team at Organizational Excellence Specialists, the forum is focused on contributing to the ‘global assessment on the current state of organizational excellence’ . This work will establish a Global OE Index by organization size, industry sector and country and provide the foundation for future work - building on strengths, addressing opportunities for improvement, connecting professionals worldwide, developing and enabling local professionals to guide organizations from current state to desired future state. The group is available at: https://www.linkedin.com/groups/13601831OE for Africa
Global Encyclopedia of Public Administration, Public Policy and Governance
April 30, 2018: Seattle, Washington - ASQ International. At the World Conference on Quality & Improvement, Dawn Ringrose shared the interim results of the first global assessment on the current state of organizational excellence and engaged delegates in a discussion about how the quality profession can leverage the results. September 25 - 26, 2017: Ottawa, Ontario - ASQ Canada. At this inaugural nation-wide conference, Dawn Ringrose shared the interim results of the first global assessment on the current state of organizational excellence and provided a special snapshot of Canada. April 26, 2017: Vancouver, British Columbia - ASQ Vancouver (Section 408). Dawn Ringrose shared the interim results of the first global assessment on the current state of organizational excellence. May 28, 2015: Vancouver, British Columbia, Canada - ASQ Vancouver (Section 408) hosted a conference on the theme of Creating Value Through Quality. Dawn Ringrose presented on The Future Consultancy and provided an overview of a comprehensive toolkit for consultants. May 29, 2014: Vancouver, British Columbia, Canada - At this conference, ASQ Vancouver (Section 408) celebrated 25 years of empowering quality professionals throughout British Columbia, Canada. Dawn Ringrose presented on the Organizational Excellence Framework, A Guide for Practitioners.Organizational Excellence Technical Committee
ASQ Conference
May 21, 2019: Fort Worth, Texas - ASQ International. At the World Conference on Quality & Improvement, Dawn Ringrose shared the final results of the first global assessment on the current state of organizational excellence and engaged delegates in a discussion about how the quality profession can leverage the results.
December 10-12, 2018: The Global Benchmarking Conference and Awards was held in Abu Dhabi, UAE. Dubbed the 'Global Organizational Excellence Congress', the theme and presentations provided a 'roadmap for excellence in organizational performance and nation building'. It was a must attend event hosted by the Abu Dhabi International Centre for Organisational Excellence and the Abu Dhabi Chamber of Commerce & Industry and supported by a number of partners and award programs including: 24th Asia Pacific Quality Organisation International Conference, ACE Team Awards Competition and 18th Global Performance Excellence Award; Global Benchmarking Network, 12th International Benchmarking Conference and 6th Global Benchmarking Awards; Centre for Organizational Excellence Research, 6th International Best Practice Competition and 2nd Organisation-wide Innovation Award; Sheikh Khalifa Excellence Award’s Best Practice Sharing Conference. October 23 & 24, 2017: In collaboration with the Philippine Society for Quality and the Asia Pacific Quality Conference, the Global Benchmarking Conference and Awards were held in Manila, Philippines. The theme of the awards was 'innovation of benchmarking management theories and guiding of enterprise best practice' and the theme of the conference was 'quality transformation in the digital world'. December 8, 2016: The Global Benchmarking Conference and Awards were held in Nanjing, Jiangsu, China. The awards celebrate organizations that have integrated benchmarking into their strategy and processes in order to continuously learn and innovate. Presentations were made by Dr. Robert Camp (United States), Dr. Holger Kohl (Germany), Dr. Robin Mann (New Zealand), Jan-Patrick Cap (Germany), Dawn Ringrose (Canada) and Mark Modena (England). Dawn Ringrose spoke about the 'first global assessment on the current state of organizational excellence'. March 10, 2016: The GBN launched the Benchmarkindex Sustainability Tool. The tool compares business performance with a chosen sample of companies. The results are presented graphically and cover the economic, ecological and social sustainability perspectives of the business to provide a view of the triple bottom line. Canadian businesses wishing to take a workshop or use the tool are invited to contact us. December 15-17, 2015: In collaboration with the Dubai Quality Group, the Global Benchmarking Network hosted the International Benchmarking Awards in Dubai, UAE . Presentations were made by Dawn Ringrose (Canada), Bruce Searles (Australia), Terry Pilcher (England), Dr. Robin Mann (New Zealand). Dawn Ringrose spoke about the 'first global assessment on the current state of organizational excellence'. September 28-October 2, 2015: A study mission for the public and non-profit sector was hosted by several members and held in Europe for organizations interested in using the Common Assessment Framework. October 30-31, 2013: Singapore - Hosted by Singapore Quality Award Governing Council and SPRING Singapore, the conference theme focused on Breakthrough to Excellence - Smarter, Leaner and Stronger. Dawn Ringrose served as a Judge for the Global Benchmarking Awards. December 5-7, 2012: Auckland, New Zealand - Hosted by the Centre for Organizational Excellence Research, New Zealand Business Excellence Foundation, and New Zealand Organization for Quality and including the Global Benchmarking Awards, this conference focused on the theme of Driving Excellence, Innovation, Productivity, and Export Growth. Dawn Ringrose presented on the Organizational Excellence Framework publication.Global Benchmarking Network
November 25-26, 2015: Manilla, Philippines - The 4th International Best Practice Competition was held in collaboration with the Development Academy of the Philippines and sponsored by the Abu Dhabi Chamber of Commerce. November 25, 2014: Abu Dhabi, United Arab Emirates - The International Best Practice Competition was held in collaboration with the Abu Dhabi Chamber of Commerce, United Arab Emirates. Organizations shared their best operational and managerial practices, processes, systems, and initiatives and learned from the experience of others.Business Performance Improvement Resource
International Academy for Quality
New Zealand Business Excellence Foundation
Industrial Engineering and Operations Management
International Conference on Quantum Engineering and Materials
International Conference on Quality, Reliability Engineering, Infocom Technology and Business Operations
October 2018: Dubai, UAE. At the Sheikh Khalifa Government Excellence Program, Kevin Schwenker and Eric Anderson worked as assessors with various government ministries to conduct assessments and provide feedback reports on the current state of organizational excellence. October 2017: Abu Dhabi, UAE. At the Abu Dhabi Excellence Program, Kevin Schwenker, Tracey Polowich and Dawn Ringrose worked as assessors with various government ministries to conduct assessments and provide feedback reports on the current state of organizational excellence. February 2017: Dubai, UAE. At the Dubai Government Excellence Program, Kevin Schwenker and Dawn Ringrose worked as assessors with various government ministries to conduct assessments and provide feedback reports on the current state of organizational excellence. October 2016: Dubai, UAE. At the Sheikh Khalifa Government Excellence Program, Kevin Schwenker worked as an assessor with a government ministry to conduct an assessment and provide a feedback report on the current state of organizational excellence. September 1, 2015: The Abu Dhabi Police Conference focused on Leadership Teamwork Integrity and included four presentations by global excellence professionals including Professor Hadi Eltigani (UAE), Dr. Robin Mann (New Zealand), Dawn Ringrose (Canada) and Ravi Fernando (Australia). Dawn Ringrose spoke about the evolution of best practices.United Arab Emirates, Excellence Programs
Iran Benchmarking Conference
Max Excellence Day
2012: This conference was held in Ottawa, Ontario. Dawn Ringrose presented on the Organizational Excellence Framework.Canadian Quality Congress
International Human Resource Management Conference
April 2, 2015: The CMC-British Columbia (Canada) online 'Take 60' Program featured a presentation by Dawn Ringrose that provided an overview of the OEF publication, consulting toolkit, and automated assessment and reporting system. October 1-3, 2014: Port of Spain, Trinidad & Tobago - The conference was hosted by the Caribbean Institute for Certified Management Consultants and the theme was Consultants As Knowledge Brokers: Creating Value For Clients. Dawn Ringrose presented on the Future of Organizational Excellence. 2012: Montego Bay, Jamaica - This Management Consulting Business Symposium was hosted by the Caribbean Export Development Agency in collaboration with Caribbean Institute of Certified Management Consultants. Dawn Ringrose presented at the conference and provided a workshop on the OEF for consultants. 2010: CMC-Alberta and CMC-British Columbia (Canada) - These conferences hosted by the provincial institutes included a presentation by Dawn Ringrose on the Organizational Excellence Framework authored the same year.Certified Management Consultants
Canadian Association of Development Professionals
March 24, 2015: Edmonton, Alberta, Canada - The Alberta Council of Technologies hosted a conference on the theme 'Creativity & Convergence - engineering innovation, blending arts and technology'. Dawn Ringrose and co-presenters from Sweden and New Zealand offered a workshop on 'Incubation and Innovation: Are We Delivering Returns? If You Can't Measure It You Can't Manage It !'Alberta Council of Technologies
