OEF 1000 – Organizational Excellence Framework Workshop is a holistic session that provides an overview of the global research that validates the positive relationship between excellence models and organizational performance, an overview of the OEF publication, an understanding of how the OEF can be applied to any size or type of organization and an opportunity […]
OEF 1004 – Customers focuses on defining and implementing 9 good customer practices, including: understanding the customer, aligning employees on the importance of the customer, making it easy for the customer to do business and provide feedback, and reaffirming the organization’s presence and approach in the marketplace. Learn more and register at Eventbrite $100
OEF 1003 – Planning focuses on defining and implementing 9 solid planning practices, including: creating a business plan that aligns with strategic direction, communicating the plan to stakeholders, allocating resources to ensure effective implementation, monitoring and reviewing the plan regularly and making changes as required. Learn more and register at Eventbrite $100
