Luis Beltran is a member of the research team at OES participating on the ‘first global assessment on the current state of organizational excellence’ that was launched by the OETC and has been supported by the GBN, ISO/TC 176 and International Academy for Quality. He is originally from Colombia, where he completed a Bachelor degree in Economics from Piloto University, as well as a Graduate Diploma in Management from Externado University. He has served in the Colombian Army and acquired extensive experience in the telecommunication industry sector. In 2007, Luis moved to Calgary where he has worked with organizations in post-secondary education, technology, wholesale and distribution. He has developed strength in data and trend analysis across functional areas such as operations, sales, marketing, and finance and across a broad range of industry sectors. He specializes in analyzing complex data and applying business principles to support both management and customers’ objectives. Luis is currently completing an MBA at Royal Roads University.