Our products and services are designed for organizations that want to work independently or seek assistance from consulting and licensed professionals.

Publication

The Organizational Excellence Framework publication defines and provides implementation guidelines for best management practices in the areas of: governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement and performance measurement. Appendices in the publication provide a wealth of information too. There is a comparison of the OEF to leading global excellence models, detailed definitions of the principles related to a culture of excellence, and the self-assessment and improvement planning methodology that we use.

Click on the link for an Overview of the Organizational Excellence Framework

Assessments – four assessments are available:

  • Complimentary ‘Teaser Assessment’ – is available online and allows the organization to self-assess against the 9 principles of the Organizational Excellence Framework. The assessment takes 5 minutes to complete. A confidential feedback report is automatically generated and delivered to the respondent’s inbox. The report shares the assessment ratings and highlights the direct relationship between low scoring principles and the best management practices.TEASER ASSESSMENT
  •  ‘Automated Full Assessment’ – is available online and  allows the organization to self-assess against the principles and best management practices of the Organizational Excellence Framework. The assessment takes between 10 and 30 minutes depending on organization size. A confidential customized feedback report is automatically generated and delivered to the respondent’s email address. Available for a small fee, this assessment shares the assessment ratings and provides a customized action-oriented improvement plan to address gaps.FULL ASSESSMENT
  • ‘Professional Full Assessment’ – is available through a consulting and licensed professional and allows the organization to self-assess against the principles and best management practices of the Organizational Excellence Framework. Any number of respondents may be accommodated. A customized feedback report shares the assessment ratings and provides a customized action-oriented improvement plan to address gaps. The professional adds value with analysis, recommendations, and best in class examples. Contact one of our professionals on the About Us page to discuss your requirements.
  • ‘Third-Party Full Assessment’ – is available through consulting and licensed professionals that conduct an independent and objective assessment of the organization and provide a customized feedback report with assessment ratings, analysis and recommendations, customized action-oriented improvement plan, and best in class examples. Contact one of our professionals on the About Us page to discuss your requirements.

Workshops – a range of workshops are delivered by consulting and licensed professionals. These workshops include:

  • Short Presentations – for organizations that wish to learn more about the OEF
  • Scenario Games – for organizations that wish to examine their current state of organizational excellence and discuss how to achieve their desired future state
  • OEF Workshops – for micro to large size organizations that wish to implement the OEF using a holistic approach
  • Key Management Area Workshops – for organizations that wish to take a more in-depth approach or concentrate on specific key management areas using a modular approach:
    • Governance
    • Leadership
    • Planning
    • Customers
    • Employees
    • Work Processes
    • Suppliers and Partners
    • Resource Management
    • Continuous Improvement and Performance Measurement
  • Specialty Workshops – for organizations wanting to: combine the OEF and ISO 9001 and use the Benchmarkindex Sustainability Tool

Train-the-Trainer Program – for consultants that wish to use the products and services in their practice and/or become licensed to deliver such on behalf of OES and for organizations that wish to develop their own internal resources.

There are two streams at OES for licensed practitioners:

  • ‘Registered Organizational Excellence Specialist’ – conduct assessments and deliver the OEF Workshops
  • ‘Certified Organizational Excellence Specialist’ – conduct assessments and deliver the OEF and Key Management Area workshops

Please contact us for additional information.