Organizational Excellence Specialists

Please click on the link for a complimentary presentation:

Organizational Excellence Framework Workshop 

Attend this one-day workshop to learn about the principles and best management practices of high performing organizations, to become familiar with the Organizational Excellence Framework publication, to self-assess your organization with the automated assessment and reporting tool, and to receive a detailed improvement plan with implementation guidelines to address gaps.

To secure workshop dates that accommodate individual professionals, groups and time zones, please contact Dawn Ringrose.

Project Management Institute

December 6, 2016: The Project Management Institute (PMI), the world’s largest project management member association, named OES as a Registered Education Provider (R.E.P.).  R.E.P.s are organizations that have been approved by PMI to help project managers achieve and maintain the Project Management Professional designation and have met rigorous quality criteria for course content, instructor qualification and instructional design. As Master Trainer, Dawn Ringrose, will offer the one-day holistic workshop online several times a year. The workshop is equivalent to 7 PDUs. More information on the workshops is available at  https://www.dropbox.com/s/o8m3b9p5kko9a4w/Workshop%20Notice%20and%20Registration%20Form%202017.pdf?dl=0

Global Encyclopedia of Public Administration, Public Policy and Governance

September 2016: The Global Encyclopedia of Public Administration, Public Policy and Governance (Springer International Publishing Switzerland) was recently published by Editor in Chief, Ali Farazmand. Dawn Ringrose was invited and honored to author the Chapter on ‘Organizational Excellence’ doi:10.1007/978-3-319-31816-5_16-1. The Chapter covers key research findings, benefits of using an excellence model, contents of an excellence model and implementation guidelines. It concludes with the challenge that remains – increasing awareness with the working population about excellence models so that organizations can improve performance and thereby contribute to the local economy, trade and resident quality of life.

Organizational Excellence Technical Committee

March 31, 2015: What is the current state of organizational excellence around the world? The OETC Committee aims to answer this question with the ‘first global assessment on the current state of organizational excellence’. The research has been endorsed by the Global Benchmarking Network and ISO Technical Committee 176 and will be voluntarily conducted by OES using the Organizational Excellence Framework that integrates leading excellence models and the accompanying automated assessment and reporting tool. Aggregate results will be shared by organization size, industry sector and country on the open OETC LinkedIn site https://www.linkedin.com/groups/4369749 . Please participate in the research and have up to two representatives from your organization complete the teaser or full assessment at one of the following links:

Teaser Assessment http://www.qlbs.com/QimonoVBA/assessment/OrgExFrameworkTeaser (free report)

Full Assessment

http://www.qlbs.com/QimonoVBA/Assessment/OrgExFramework (no report)

Global Assessment on the Current State of Organizational Excellence ppt

ASQ Conference

September 25 – 26, 2017: Ottawa, Ontario – ASQ Canada. Dawn Ringrose shared the interim results of the first global assessment on the current state of organizational excellence and provided a special snapshot of Canada.

April 26, 2017: Vancouver, British Columbia – ASQ Vancouver (Section 408). Dawn Ringrose shared the interim results of the first global assessment on the current state of organizational excellence.

May 28, 2015: Vancouver, British Columbia, Canada – ASQ Vancouver (Section 408) hosted a conference on the theme of Creating Value Through Quality. Dawn Ringrose presented on The Future Consultancy and provided an overview of a comprehensive toolkit for consultants.

May 29, 2014: Vancouver, British Columbia, Canada – At this conference, ASQ Vancouver (Section 408) celebrated 25 years of empowering quality professionals throughout British Columbia, Canada. Dawn Ringrose presented on the Organizational Excellence Framework, A Guide for Practitioners.

Global Benchmarking Network

October 23 & 24, 2017:  In collaboration with the Philippine Society for Quality and the Asia Pacific Quality Conference, the Global Benchmarking Conference and Awards were held in Manila, Philippines. The theme of the awards was ‘innovation of benchmarking management theories and guiding of enterprise best practice’ and the theme of the conference was ‘quality transformation in the digital world’.

December 8, 2016: The Global Benchmarking Conference and Awards were held in Nanjing, Jiangsu, China. The awards celebrate organizations that have integrated benchmarking into their strategy and processes in order to continuously learn and innovate. Presentations were made by Dr. Robert Camp (United States), Dr. Holger Kohl (Germany), Dr. Robin Mann (New Zealand), Jan-Patrick Cap (Germany), Dawn Ringrose (Canada) and Mark Modena (England). Dawn Ringrose spoke about the ‘first global assessment on the current state of organizational excellence’.

March 10, 2016: The GBN launched the Benchmarkindex Sustainability Tool. The tool compares business performance with a chosen sample of companies. The results are presented graphically and cover the economic, ecological and social sustainability perspectives of the business to provide a view of the triple bottom line. Canadian businesses wishing to take a workshop or use the tool are invited to contact us.

December 15-17, 2015: In collaboration with the  Dubai Quality Group, the Global Benchmarking Network hosted the International Benchmarking Awards in Dubai, UAE . Presentations were made by Dawn Ringrose (Canada), Bruce Searles (Australia), Terry Pilcher (England), Dr. Robin Mann (New Zealand). Dawn Ringrose spoke about the ‘first global assessment on the current state of organizational excellence’.

September 28-October 2, 2015: A study mission for the public and non-profit sector was hosted by several members and held in Europe for organizations interested in using the Common Assessment Framework.

October 30-31, 2013: Singapore – Hosted by Singapore Quality Award Governing Council and SPRING Singapore, the conference theme focused on Breakthrough to Excellence – Smarter, Leaner and Stronger. Dawn Ringrose served as a Judge for the Global Benchmarking Awards.

December 5-7, 2012: Auckland, New Zealand – Hosted by the Centre for Organizational Excellence Research, New Zealand Business Excellence Foundation, and New Zealand Organization for Quality and including the Global Benchmarking Awards, this conference focused on the theme of Driving Excellence, Innovation, Productivity, and Export Growth. Dawn Ringrose presented on the Organizational Excellence Framework publication.

Business Performance Improvement Resource

April 25 & 26, 2017: Mumbai, India – The International Best Practice Competition was held in collaboration with the BestPrax Club. Prime supporters of the competition were the Global Benchmarking Network, Asian Pacific Quality Organisation and the Abu Dhabi Chamber of Commerce.

November 25-26, 2015: Manilla, PhilippinesThe 4th International Best Practice Competition was held in collaboration with the Development Academy of the Philippines and sponsored by the Abu Dhabi Chamber of Commerce.

November 25, 2014: Abu Dhabi, United Arab Emirates – The International Best Practice Competition was held in collaboration with the Abu Dhabi Chamber of Commerce, United Arab Emirates. Organizations shared their best operational and managerial practices, processes, systems, and initiatives and learned from the experience of others.

International Academy for Quality

October 13, 2017: The second IAQ Quality Forum was held in Bled, Slovenia at the Hotel Golf. The theme of the conference was the “Future Impact of Quality”. Paul Harding, Executive Director of the South African Quality Institute and Executive Member of the Organizational Excellence Technical Committee, presented an interim report on the ‘First Global assessment on the Current State of Organizational Excellence’. The IAQ is recognized as a contributor to this research project.

Max Excellence Day

May 22, 2014: The first excellence celebration for the MAX India Group was held at the Hotel Taj Palace in New Delhi, India. Awards were presented in three categories: Individual, Team, and Group & Business Level. Judges included Paul Harding (South Africa), Jorge Roman (Chile), and Dawn Ringrose (Canada).

 Joint International Conference on Interdisciplinary Research and 8th International Conference on Quality, Reliability Engineering, Infocom Technology and Business Operations

February 8-10, 2017:   Noida, Uttar Pradesh province, India. JIRISQIRIT was jointly organized by Amity Centre for Interdisciplinary Research and Society for Reliability Engineering, Quality and Operations Management (India) and Lulea University of Technology (Sweden). The conference was hosted by Amity University.  Mohammad Hossein Zavvar Sabegh attended the conference and presented several papers, including an interim report on the ‘First Global assessment on the Current State of Organizational Excellence’.

Abu Dhabi Police Conference

2015: This conference in the United Arab Emirates focused on Leadership Teamwork Integrity and included four presentations by global excellence professionals including Professor Hadi Eltigani (UAE), Dr. Robin Mann (New Zealand), Dawn Ringrose (Canada) and Ravi Fernando (Australia). Dawn Ringrose spoke about the evolution of best practices.

Abu Dhabi Excellence Program

October 2017: Abu Dhabi, UAE. Kevin Schwenker, Tracey Polowich and Dawn Ringrose worked as assessors with various government ministries to conduct assessments and provide feedback reports on the current state of organizational excellence.

Dubai Government Excellence Program

February 2017: Dubai, UAE. Kevin Schwenker and Dawn Ringrose worked as assessors with various government ministries to conduct assessments and provide feedback reports on the current state of organizational excellence.

Sheikh Khalifa Government Excellence Program

October 2016: Dubai, UAE. Kevin Schwenker worked as an assessor with a government ministry to conduct an assessment and provide a feedback report on the current state of organizational excellence.

Canadian Quality Congress

2013: This conference was hosted by the Canadian Society for Quality and held in Calgary, Alberta. Dawn Ringrose (Canada) co-presented with Jerry Blenman (Caribbean) on the topic of Organizational Excellence in developing countries.

2012: This conference was held in Ottawa, Ontario. Dawn Ringrose presented on the Organizational Excellence Framework.

Certified Management Consultants

April 2, 2015: The CMC-British Columbia (Canada) online ‘Take 60’ Program featured a presentation by Dawn Ringrose that provided an overview of the OEF publication, consulting toolkit, and automated assessment and reporting system.

October 1-3, 2014: Port of Spain, Trinidad & Tobago – The conference was hosted by the Caribbean Institute for Certified Management Consultants and the theme was Consultants As Knowledge Brokers: Creating Value For Clients. Dawn Ringrose presented on the Future of Organizational Excellence.

2012: Montego Bay, Jamaica – This Management Consulting Business Symposium was hosted by the Caribbean Export Development Agency in collaboration with Caribbean Institute of Certified Management Consultants. Dawn Ringrose presented at the conference and provided a workshop on the OEF for consultants.

2010: CMC-Alberta and CMC-British Columbia (Canada) – These conferences hosted by the provincial institutes included a presentation by Dawn Ringrose on the Organizational Excellence Framework authored the same year.

Canadian Association of Development Professionals

2013: At this annual conference in Ottawa, Ontario, Dawn Ringrose and Dan Corbett co-presented on Excellence in Canadian Development Cooperation.

Alberta Council of Technologies

November 30, 2015: Calgary, Alberta, Canada – the Alberta Council of Technologies hosted a conference on the theme ‘Creativity & Convergence – creating the new Alberta’. Dawn Ringrose offered a workshop on ‘The Entrepreneurial Ecosystem, Evaluating Its Effectiveness’.

Entrepreneurial Ecosystem ppt

March 24, 2015: Edmonton, Alberta, Canada – The Alberta Council of Technologies hosted a conference on the theme ‘Creativity & Convergence – engineering innovation, blending arts and technology’. Dawn Ringrose and co-presenters from Sweden and New Zealand offered a workshop on ‘Incubation and Innovation: Are We Delivering Returns? If You Can’t Measure It You Can’t Manage It !’

Incubation and Innovation ppt

International Human Resource Management Conference

June 22, 2016: Victoria, British Columbia, Canada – The 14th annual International Human Resource Management Conference was hosted by Royal Roads University June 21-23, 2016. Dawn Ringrose presented on the biggest issues facing HR professionals and CEOs today and discussed how an excellence model can address these issues and create resilient high-performing organizations that are ’employers of choice’.